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Below you'll find a list of all posts that have been tagged as “spot experience”

X Marks the Spot in Experience Design Thinking: UX vs CX vs Service Design

Kelly Goto April 11, 2018Article

I have a confession. Although my world is a UX-centric one, I added ‘service design’ to the meta tag of my website and have been using terms like ‘service blueprint’ and ‘swimlanes’ in meetings. I watched as a LinkedIn group changed its title three times from UX to UX / CX / product / strategy and the web site recently …

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Behavioral SegmentationCX designDesign thinkingdesign thinking workshopsresearch agenciesService Designservice design companiesspot experienceui uxuiuxusability san franciscousability testing companiesuser experience design firmsuser experience driven designuser experience researchuser experience research agencyuser experience research agency SFuser experience research SFuser researchuser research agencyuser research companiesuser research methodsuser testing methods uxUXux agencyux companiesux companyUX designUX Design Agency San FranciscoUX researchux research tools

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