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Accessibility Mystery: The Case Of The Missing Jump Nav

Felicia Van Every Article, Video

Often overlooked by sighted users, the convenience of a jump nav or sticky nav while browsing extensive food menus could mean the difference between being hungry and hangry. However, for blind users, cycling through each menu item to reach their desired food category can be frustrating, potentially driving them to switch to a more efficient app for a seamless experience. …

Accessibility Hurdles: Where Scheduling Takes More Than a Minute

Felicia Van Every Article, Video

This A11y App Review examines a previous version of the CVS app and its scheduling feature. It shows how improper widget labeling can confuse users and obscure essential information. Please note that CVS has redesigned its app interface as of this writing, but we still believe the lessons shown in the video are valuable to share. The Challenge: Upon selecting …

CVS App Renders Shopping Virtually Impossible

Felicia Van Every Article, Video

Next up in our A11y App Review, we delve into a pervasive accessibility concern seen in numerous apps—the lack of labels. This case illustrates how companies may miss valuable sales opportunities by inadvertently excluding users who depend on screen readers. The Challenge: While navigating the CVS app to search for a product, our visually impaired user encounters a lack of …

Allegiant Air App | Lack of Labels on Dates Hault Accessibility

Felicia Van Every Article, Video

In this A11y App Review, our focus centers on how screen readers interpret calendars (graphical interfaces, in general) and underscores the significance of clear labels for ensuring usability among individuals who rely on screen readers. The Challenge: While trying to book a flight on the Allegiant app, our user encounters unlabeled dates without context, making it impossible for her to …